Turn WhatsApp into your most powerful business channel.
Walane is a complete WhatsApp Business Platform — chatbot builder, broadcast campaigns, shared inbox, and analytics — helping sales, support, and marketing teams engage customers at scale.
What this solves
Customer Conversations Are Fragmented
Teams juggle personal WhatsApp numbers, email, and calls in silos. Leads fall through the gaps and context is lost at every handoff.
Email Campaigns Underperform
WhatsApp has 98% open rates vs 22% for email. Most businesses still rely on email for campaigns they know customers won't read.
Support Teams Can't Keep Up
Adding agents to handle growing message volumes drives costs up linearly. Automation is the only path to scaling customer support profitably.
Everything you need
No-Code Chatbot Builder
Visual drag-and-drop flow builder for conversational journeys. No developer needed.
Broadcast Campaigns
Send personalised messages to segmented audiences at scale with delivery and read tracking.
Multi-Agent Shared Inbox
Team inbox with smart routing, conversation tagging, and seamless agent handoff.
CRM Integration
Native sync with Salesforce, HubSpot, Zoho, and custom CRMs. Contact data stays in sync.
Product Catalogue
WhatsApp native product listing with in-chat browsing, selection, and checkout flows.
Analytics Dashboard
Track delivery rates, read rates, response times, CSAT, and campaign ROI in one view.
From zero to live in minutes
Step 1
Connect WhatsApp
Link your verified WhatsApp Business API number to Walane in minutes.
Step 2
Build Flows
Use the visual builder to create automated conversation flows for sales, support, or onboarding.
Step 3
Segment Audience
Import contacts and tag them by behaviour, industry, purchase history, or custom attributes.
Step 4
Launch Campaigns
Send broadcasts or trigger automated flows based on customer actions or CRM events.
Step 5
Manage & Optimise
Agents handle escalated conversations in the shared inbox. Analytics surface what's working.
Industries
Who Uses It
Message Open Rate
Support Ticket Deflection
Lead Conversion Uplift
Campaign ROI
Walane's WhatsApp automation cut our support ticket volume by 40% in the first month. Our agents now focus on complex issues only.
Arun Patel
Operations Head, RetailCo
Ready to get started with Walane?
Book a personalised demo and see how Walane fits your operations.